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DESCRIPTION
Tech4sGroup, a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta is looking for passionate team members to join their extraordinary teams!
What we do:
Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.
Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.
Due to continuous growth, we are seeking to hire a Bilingual FR/EN CRM Executive to join our headquarter office!
Grow with us #tech4s
Your role at Tech4sGroup:
- Delivering all CRM activities on behalf of our customers across multiple markets – including e-mail, direct mail, SMS marketing, on-site messaging, web push, loyalty programme(s) and other activity streams as required
- Content writing – you will deliver high-quality content for all the different communication channels used by our partners
- Participating in the creation of the promotional calendar and be responsible for its execution ensuring that all bonuses, promotions and campaigns are delivered in due time
- Driving forward the performance of email marketing in terms of Open Rate, Click Through Rate and ROI whilst reducing unsubscribe rates
- Tracking all campaigns and report performance regularly
- Implementing testing plans to develop rich and dynamic content, subject lines and promotional offers
- Creating and implementing automated lifecycle communication funnels
- Monitoring customer experience across all channels and markets and make changes where required through support teams to ensure any sub-optimal items/processes/pages/etc. are optimized
- Staying up to date on the best CRM industry practices and survey the competition
REQUIREMENTS
Profile Requirements:
- Work experience in a marketing / CRM team, either agency or client side, specialising in the online sector is mandatory
- Experience in actively using and optimising CRM techniques including segmentation, campaign planning, implementation, and evaluation
- Good IT skills including strong experience of Microsoft 365 (Excel, Word, Outlook, PowerPoint, Sharepoint…)
- Bilingual French/English (Native Canadian would be considered a plus)
- Copywriting experience
- Experience with the CRM tool Emarsys or similar
- HTML basic knowledge would be considered a plus
Your journey after applying:
- Initial HR interview
- Assessment process
- Final interview
