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DESCRIPTION
VIP Account Manager - Portuguese - Relocation
They are home to more than 30 well-known brands. They are committed to long-term development and sustainability, and they are trying to revolutionise the industry for the benefit of their players, ourselves, and the entertainment industry as a whole.
Your Responsibilities
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Keep records of customer interactions, process customer accounts and file documents
- Staying UpToDate on rules, processes, and licencing needs.
What we they looking for:
- Portuguese/English fluency
- Proven customer service experience handling VIP Clients
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
What's in it for YOU?
- Attractive salary package + bonus system
- Monetary vouchers on Birthdays and other special occasions
- Fully equipped kitchen and entertaining space
- Possibilities to enrol in Company's pension plan
Relocation Perks:
- Flights, transportation, and free accommodation for 2 weeks
- Monthly rent allowance
- Medical insurance
