DESCRIPTION
Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Norwegian-speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!
What’s in it for YOU!
- An international and inclusive environment where you will feel welcome, supported and encouraged from day one.
- Continuous development through internal learning platforms and external training opportunities.
- Clear career development paths - 90% of our managers started their careers in customer service.
- A fixed employment contract.
- Corporate benefits, including discounts on travel, fashion, electronics, food, interiors and more.
Join Transcom as a Norwegian-speaking Customer Service Representative!
You will provide first-line support for one of the leading digital banks in the Nordics, which offers a range of financial products to help customers manage their finances. Your areas of responsibility will include:
- Respond to customer inquiries via phone, email or chat in a timely and accurate manner.
- Provide efficient, friendly and professional customer support.
- Contribute to the project's success by sharing knowledge, suggesting improvements and collaborating with your team.
To be successful in this role, the following is needed:
- Fluent in Norwegian (C1 level or higher), both written and spoken.
- Good knowledge of English (B2 level or higher), both written and spoken.
- Good computer skills and the ability to learn new systems quickly.
- A solution-oriented mindset with strong multitasking skills.
- A positive attitude and the ability to stay focused during periods of high volume.
- Willingness to learn and adapt in a dynamic environment.
- Availability to start on October 1, 2025.
What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
