DESCRIPTION
What you will do:
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates,
- Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched,
- Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows,
- Performing validation by calling if required,
- Using a variety of online sources in various languages.
REQUIREMENTS
- Fluent Dutch & English (at least B2),
- Willingness to work in a shift-based work schedule (24/7),
- Work experience of 0-2 years,
- Good understanding of all forms of public transport,
- Researching skills,
- Good communication skills and attention to detail,
- Incident management experience will be a great asset.
OFFER
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and a clear career path,
- Training & development opportunities including language courses.
SKILLS
Problem-Solving
Attention To Detail
Dutch Language
English Language
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