DESCRIPTION
Are you a Dutch speaker looking for the next step in your career and want to work directly for a well-renowned tech company in Porto with actual development opportunities? Then read on!
Responsibilities
- Support customers with their technical and accounting issues over the phone, ticket and chat
- Show software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Identify customer needs and forward such requests to our sales department
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customer
Requirements
- Locals in Porto preferred but relocation at own cost is possible!
- C2 Dutch and B2 English is mandatory
- Previous Customer Support experience needed (
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training preferred
- Other languages, such as Italian, Spanish or French are a plus
- Windows®/Mac user knowledge desirable
- Determination, enthusiasm and willingness to learn
What our client offers
- 28.000 € base salary + 2400 € in meal allowances + up to 5000 € in bonus
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- Hybrid and Flexible work time with up to 50% home office
- Onsite Onboarding in the HQ office for an optimal start
- A permanent contract with 6 months probation
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Public transport friendly office
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Care to hear more? Then apply via the link!
REQUIREMENTS
OFFER
SKILLS
It Support
Empathy
Willingness To Learn
ARE YOU THE PERFECT CANDIDATE?
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