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Jobs in Gdansk with languages

6 job offers found

Jobs in Gdansk with languages

6 job offers found

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German speaking Travel Agent - Gdańsk, Poland

Gdansk, Poland

Mandatory
Easy apply

New
Customer Service Representative - German Speaking

Gdansk, Poland

Mandatory
Easy apply

Maps Reporting Specialist with Swedish

Gdansk, Poland

Mandatory
Easy apply
Relocation package
imageHybrid

Client Support Specialist with German - Gdansk, Poland

Gdansk, Poland

Mandatory
Easy apply

German-speaking Customer Service in Poland

Gdansk, Poland

Mandatory
Easy apply
Relocation package

German-Speaking Support Agent | Gdańsk, Full/Part time

Gdansk, Poland

Mandatory
Easy apply

Jobs in Gdansk with languages. There are positions available in various sectors and for different levels. If you are an expat or you are willing to relocate to Gdansk, you can find job offers in Gdansk here. You are only a few clicks away from finding your next experience abroad - if you’d like to work in Gdansk, then you’re in the right place. New offers are updated to our job board every day, so make sure to check regularly! Apply for jobs in Gdansk now - it’s easy, fast, and free.

German speaking Travel Agent - Gdańsk, Poland

Mandatory
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DESCRIPTION
Are you fluent in German and passionate about delivering exceptional customer experiences? Join our dynamic team in Gdańsk, Poland as a Customer Service Specialist supporting Airbnb users. In this role, you'll be the first point of contact for guests and hosts, helping to create memorable travel experiences through thoughtful, solution-oriented support. Whether it's resolving booking issues or guiding users through the platform, your empathy and communication skills will make a real difference. If you're ready to bring your language talents and customer-first mindset to a global brand, we’d love to hear from you.

Responsibilities:
  • Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives
  • Responsible for dealing with all customer enquiries ensuring the highest levels of service are provided to Customers
  • Answer inbound calls and emails within guidelines/goals established by the client and contact center management
  • Complete daily tasks as allocated in an efficient and timely manner
  • Maintain accuracy and security of customer information on the database
  • Provide friendly and efficient service to the worldwide Airbnb community
  • Be a first point of contact to handle and resolve customer issues
  • Identify and escalate issues appropriately
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails
  • Research information and troubleshoot problems using available resources
  • Arbitrate in situations between users
  • Monitor and control numerous concurrent tasks in tandem
  • Proactively and independently work to meet targets and goals
REQUIREMENTS
Education
  • Preferable college degree or related work experience
  • Languages proficiency
  • German native/ advanced level;
  • English advanced level
  • Experience Target
  • Previous experience in customer services
  • Computer literate
Skills:
  • Excellent listening and written/oral communication skills in supported languages
  • A motivated and enthusiastic personality
  • Self-organized, planning and prioritization skills
  • Patience, empathy, and a unique ability to manage stress
  • Ability to work under pressure and adapt quickly to adverse situations
  • Technical aptitude and the ability to pick up new technology quickly
  • Able to follow guidelines and instructions
  • Ability to keep calm and clear-headed in critical situations
  • Ability to demonstrate confidence when imparting information or dealing with troubled callers
Knowledge/Abilities:
  • Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
  • Familiarity with ticketing systems
  • An element of gravitas
  • Experience with policy work, or help resource project management
  • Previous, demonstrable experience with creation of online help resources
  • Life experience to apply to managing situations
  • Early adopter of technology
  • Ability to put callers at ease
  • Makes the customers feel confident that their needs are being met
  • Dependable, reliable and able to perform duties with minimum supervision
  • Ability to interact positively with peers and supervisors
OFFER
  • Onsite position.
  • Full time and Part time options.
  • Attractive salary
  • Retention bonus once every 6 months.
  • Retention bonus after one year of employment.
  • Up to 5% performance bonus per month.
  • Rotational working hours between 7 am to 9 pm, 5 days per week.
  • No relocation package.
  • Multicultural work environment.
SKILLS
Adaptability
Ability To Work In Stressful Situations

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