About the company
Our partner is a worldwide leader in customer experience management and contact centre business process outsourcing. They employ around 300,000 people speaking over 265 dialects and languages in 80 countries, across all sectors and continents. With more than 4,700 employees across 10 sites, they are recognized with certifications such as Great Place to Work, AENOR and Top Employer.
What will you do?
- Identify robust sales opportunities and drive new business through outbound campaigns
- Profile prospective customers, assess needs, and qualify business requirements
- Execute daily outbound phone calls and emails (including cold calling)
- Contact C-level decision makers, build rapport, and align needs with Google Cloud solutions
- Maintain customer data in Salesforce.com and manage leads and opportunities
- Work towards KPIs and quarterly SQO targets
- Collaborate with sales team to grow customer base across EMEA
- Document detailed customer interactions and insights