Spanish speaking Content Moderator Afternoon Shift Barcelona
DESCRIPTION
If you are a social media user and want to explore them from other perspectives, we have a good job opportunity for you!
You will be in charge of reviewing and filtering the content of a popular social media platform and ensuring a safe experience for its users
REQUIREMENTS
What do you need?
* Spanish: C2 level and advanced English
* User friendly PC skills: Office 365, CRM Database and other internal platforms
* Goal-oriented and self-assertive
* Awareness for current cultural, political and social events
* Affinity with social media platforms
* Experience within content moderation, customer service or other contact center environments will be valued.
* Mandatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Mandatory studies as (mandatory studies in own language) ESO or High School. Any higher studies title will be an added value.
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
OFFER
38,5h/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.
* Afternoon Shift (16:00-00:00)
*Salary - 17.863,68 € per year
* Incentive plan regarding project KPIs achievement
* A multicultural and international working environment
* Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
* Initial training and continued personal coaching
SKILLS
Office 365
Crm Database
Social Media Platforms
