Remote in Athens / German Customer Service at Canyon / Bonus

German-speaking Customer Service at Canyon in Athens (REMOTE)

Are you passionate about sports and bicycles? Are you looking forward to starting your career in this industry? We are looking for Dutch speakers to provide high-quality customer support for a visionary company in Athens. 

German-speaking Customer Representative 

Your main responsibility is to assist Italian or English-speaking customers with their inquiries. Empower your technical skills, gain privileged know-how of the digital market, and enjoy the great weather in Athens!

✨ Your responsibilities

• Identifying and assessing customers' needs to achieve satisfaction 
• Provide solutions for customers' inquiries 
• By using the correct methods, provide accurate, valid, and complete information.
• Meet customer service team targets and call-handling quotas
• Perform other tasks related to the position according to the needs of the project 

❤️ Your Profile

• You are proficient in German
• You are proficient in English (B2)
• You have excellent communication skills, good presentation, and are empathetic
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of customers personalities
• Ability to work autonomously and independently.

✅ Benefit

• Work from home from everywhere in Greece 
• Competitive salary 
• Full-time position
• International atmosphere 
• Intercompany mobility
• Private medical/dental insurance

Play your part in a talented customer satisfaction team, interact with global colleagues, and enjoy a great lifestyle in Athens! If it sounds interesting to you, start working in this industry!