Proximus Customer Advisor (DUTCH)

Location: work from home in Bulgaria

Role: Dutch speaking Customer Advisor for Proximus - split shifts

Salary: 1278 euro net p/m plus monthly performance bonus potential of up to 100 euro gross p/m plus weekend bonus of 150 euro gross p/m

Hours of work: 40 hrs per week, rotational between MON-SUN 08:30 till 23:00 - you will receive split shifts

The Company

We have a new exciting opportunity with our outsourcing partner client in Bulgaria for a Dutch speaking Customer Advisor for Proximus. This is a work from home role in Bulgaria.

The Role

As a Dutch speaking Customer Advisor for Proximus you will be the first point of contact for customers via phone, email and live chat. You will answer their queries and troubleshoot any technical issues in a timely manner. You will be trained to have a good knowledge of the company's products and services in order to advise customers about the best options available to them.

Your main responsibilities will be:

• Listening to your customers' need 
• Problem solve any technical queries
• First time resolution is important
• Recommend other product and services that suits your client

Requirements 

The successful candidate should have:

• Excellent communication skills in Dutch both written and spoken
• Good command of English is desired
• Previous experience in a customer, technical support or sales role desired
• Able to multi-task
• Stable and good internet connection
• Ability to work split shifts

Salary and Benefits

There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and assistance with finding your own accommodation. Excellent career progression opportunities in a growing company. Basic salary 1,278 euro net p/m plus monthly performance bonus potential of up to 100 euro gross p/m plus weekend bonus of 150 euro gross p/m

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.