DESCRIPTION
FOUNDEVER is looking for motivated customer contact agents for a renowned telecommunications company.
At FOUNDEVER Rabat (Morocco) you now have the chance to work in a challenging project! As a member of a young Dutch-speaking team, you will benefit from a paid training of three weeks.
Do you have the voice? As a customer service employee, you are responsible for a good relationship between you and the customer.
- With your voice and a friendly offer, you bring a smile to the customer's face.
- Be commercial and like to sell
- You also need to be able to silence that voice from time to time and listen carefully to the customer.
In addition, you must also:
- Offer the customer a suitable solution.
- Assist and advise the customer if necessary.
- Answer customer questions about their bill, technical support, or the products and services the company offers.
REQUIREMENTS
- Very good oral and written knowledge of the Dutch language.
- You learn quickly, are good at multitasking and can respond quickly and appropriately.
- Proven interpersonal communication skills.
- Service-oriented trait; friendliness should be second nature to you.
- Has a pleasant telephone voice.
- Loves competition, and especially loves winning.
- Basis computer skills.
- Experience as a call agent is not a must, but it is an added asset.
Are you a good communicator, do you have a sense of empathy and are you a good salesperson? Does working as a customer service representative for an international company appeal to you? Don't hesitate and apply for the position directly.
OFFER
We offer:
- An attractive fixed salary
- One month of free housing (for candidates living in neighboring cities or coming from abroad).
- Possibility of an advance on the salary.
- A permanent contract after your trial period.
- Full social package (pension and all other benefits...)
- Insurance that reimburses up to 85% of all your medical costs.
Social and other benefits
In addition to a permanent contract (CDI), social security, private health insurance and transportation during closing hours, Foundever offers you:
- Certification training;
- A performance bonus;
- An evolving salary;
- A welcome bonus;
- CNSS subscription;
- Private health insurance
- Social club
Like all positions in our company, this position is open to people with reduced mobility
ABOUT US
COME WORK AT THE BEST CONTACT CENTER IN MOROCCO!
Foundever is a global customer contact organization. Call us a call center, call us a customer service center: we don't really care. We love helping our customers with their customer service. More than 1000x per day we ensure satisfied customers and help solve their problems.
We help well-known and lesser-known brands to retain and grow their customer base. We are passionate about customer contact! Whether you are young or a bit older: working at Foundever is a must-have in your career!
Time span
7:00 - 21:00
