German VIP Account Manager

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DESCRIPTION
We are looking for a German VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Duties and Responsibilities:
  • Being able to search and find for solutions of customers’ issues;
  • Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
  • Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
  • Ensure that products’ compliance is being followed according to relevant regulations;
  • Previous experience as a Sales agent will be considered as an advantage.
REQUIREMENTS
  • Proficiency in German and English  both written and spoken;
  • Proactive person with good support/sales skills;
  • Strong communication and negotiation skills;
  • Attention to details;
  • Previous experience will be considered as an advantage.
OFFER
  • Competitive salary and attractive bonus scheme;
  • Working in a dynamic International company;
  • Ability of career and professional growth within the company;
  • Social benefits and team buildings;
  • Sunny, spacious office.
Location: Cyprus/Bulgaria/Poland/Portugal 
SKILLS
Account Manager
Vip Account Manager Gaming
German

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