Junior Collections Specialist with German (The Agile Team)

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

THE WORK

You will be a part of the Agile workforce, with the opportunity to support various clients in F&A based on current business needs

• Record, verify and execute transactions according to process documentation.
• Follow up and action taken regarding open items
• Timely and correctly solving cases
• Handling timely SSF tickets/emails
• Good understanding of overall processes.
• Comply with standards, policies and procedures defined.
• Timely ICS/internal controls control submission according to DP. (if applicable)
• Understand the process impact of operational activities on KPIs/SLA's.
• Update of documentation
• Participation in meetings
• Close cooperation across the team

HERE’S WHAT YOU’LL NEED:

• German on C1 level is a must
• English on B2 level is a must
• Knowledge of SAP would be a benefit
• Knowledge of any kind of ticketing tools such as SSF, ServiceNow or Salesforce would be a benefit
• Good communication skills
• Ability to work in a group
• Positive attitude
• Analytical skills

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER:

• Using foreign language and new technology solutions daily, cooperating with various global Clients.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly  dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR.