German VIP Account Manager

We are looking for a German VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues;
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
• Ensure that products’ compliance is being followed according to relevant regulations;
• Previous experience as a Sales agent will be considered as an advantage.

• Proficiency in English and German both written and spoken;
• Proactive person with good support/sales skills;
• Strong communication and negotiation skills;
• Attention to details;
• Previous experience will be considered as an advantage.

✔️Working with the latest technologies (Nest, Kubernetes, mongo, graphQL, MySQL, etc)
????????‍????Learning and development opportunities and interesting challenging tasks;
????Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
✈️ Relocation package (tickets, staying in a hotel for 2 weeks);
????️‍♂️ Company fitness corner in the office for employees;
???? Opportunity to develop language skills and partial compensation for the cost of language classes;
???? Birthday celebration present;
???? Time for proper rest and 24 working days of Annual Vacation;
???? Breakfasts and lunches in the office (partially paid by the company).