German-Speaking Customer support in Greece (remote possible)

Greece

Mandatory
Optional
Proficiency
Mother tongue
DESCRIPTION
Remote only within Greece! Relocation package also available

Are you a native German speaker ready for an exciting new experience in the majestic city of Athens, Greece? Or are you looking for a flexible remote or on-site role in Technical Support, Customer Support, Sales, or Content Moderation? If so, we have the perfect opportunity for you!

About the Role
Join our client, a global leader in customer experience, as a Technical Support Advisor helping customers with their technical issues. You will respond empathetically and efficiently via phone, email, and chat, ensuring a top-quality customer experience. This role offers the unique chance to work on-site in Athens or remotely, depending on your preference.

What You’ll Do
  • Handle technical customer issues with empathy and efficiency.
  • Respond to user inquiries via phone, email, and chat.
  • Maintain strong customer relationships by addressing inquiries professionally.
  • Perform data entry and use relevant software tools.
REQUIREMENTS
  • Native or fluent German speaker with good English communication skills.
  • Strong problem-solving and technical aptitude.
  • Excellent communication and customer service abilities.
  • Ability to multitask, manage time efficiently, and work shifts.
  • Basic software skills.
  • Open to working either in Athens or remotely/on-site depending on project needs.
OFFER
  • Competitive monthly salary ranging between €1200 and €1400, depending on the project, excluding performance bonuses.
  • Relocation package for Athens-based candidates: paid flight tickets, airport taxi, 4 weeks free accommodation, and support finding long-term housing.
  • Assistance with Social Security, Health Insurance, Tax Number, and Bank Account setup.
  • Paid intensive training to stay up-to-date with products and procedures.
  • In-house medical doctor and full medical insurance.
  • Career advancement opportunities in a dynamic, international, and diverse work environment.
  • Company-organized events, parties, excursions, and employee discounts in Athens.
  • Flexible remote or on-site roles available for Technical Support, Customer Support, Sales, and Content Moderation.
  • A chance to join a global team where your skills and growth are valued.
SKILLS
Strong Communication Skills
Problem Solving Ability
Multitasking & Time Management

ARE YOU THE PERFECT CANDIDATE?