
DESCRIPTION
Are you a tech enthusiast with outstanding communication skills and a passion for problem‑solving? Ready to elevate your career supporting the world’s largest search engine, all while living in one of Europe’s most inspiring capitals?
About the Role
Join a leading global outsourcing partner—home to 62,000+ professionals across 49 countries—as a German‑speaking Technical Support Specialist. You’ll
- Deliver expert-level support in German via phone, chat & email
- Troubleshoot a wide range of technical issues, from connectivity hiccups to software queries
- Document cases clearly in our ticketing system (in English) and follow up until resolution
- Liaise with colleagues to escalate and close complex tickets
- Uphold service‑quality KPIs and drive customer satisfaction
- Your curiosity will be rewarded with ongoing IT training, exposure to cutting‑edge tools, and the freedom to shape your own career path within a truly international organization.
What We Offer
- All‑Inclusive Package: Competitive salary (14× payments) + performance bonus + meal & transport allowances
- Relocation Support: Flight reimbursement, 12‑month accommodation, and full administrative assistance
- €3000 Starting bonus
- Health & Wellbeing: Private medical insurance (including dental after 6 months)
- Global Mobility: Opportunities to transfer to any of our 170 locations worldwide
- Vibrant Culture: A diverse team of 15+ nationalities, modern Lisbon offices, regular social events and local discounts
Your Profile
- Native‑level German (C2) and fluent English
- Comfortable with technical troubleshooting and eager to learn new technologies
- Strong ability to translate complex IT concepts into clear, user‑friendly language
- Proficient with Google Docs/Sheets and general PC literacy
- Patient, proactive, and a collaborative team player
- EU passport or valid residence permit
Why Lisbon?
Imagine your weekends wandering through pastel‑hued streets, stopping for freshly grilled sardines at riverside terraces, and sipping iced bica in sunlit cafés. Lisbon pulses with life: from spontaneous Fado performances in narrow alleys to world‑famous music festivals under starlit skies. Surf the Atlantic waves at nearby beaches by dawn, then dance until dawn in Bairro Alto’s rooftop bars. Delight in gourmet markets by day and alfresco dinner parties in hidden courtyards by night. Historic trams rattle past ornate tile façades, while the scent of custard tarts drifts from every pastelaria. With year‑round sunshine, an ever‑growing expat community, endless weekend escapes to fairytale Sintra, and unbeatable value for money, Lisbon isn’t just a place to live—it’s a place to thrive.
SKILLS
German
Lisbon
Portugal
Customer Support
Technical Support
Modern Office
Sunny Lifestyle
Communcation
Customer Service
Search Engine
ARE YOU THE PERFECT CANDIDATE?
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