German Technical Support for Cloud Solutions

Athens,
Greece

Mandatory
DESCRIPTION
Do you have excellent communication skills in German? Are you into technology? This is definitely for you!
As a member of our German Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
TP in Greece connects customers with the world’s top brands for more than 40 years. We proudly represent the leading global businesses.
A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!

What you will be doing:
Provide 24/7 help-desk support via phone and email
Follow company and client procedures and guidelines
Be positive and proactive and have a desire for applying continuous improvement processes
Exchange ideas and solutions with your colleagues!
REQUIREMENTS
Job Requirements:
  • Excellent writing & verbal communication skills in German
  • Good technical troubleshooting & problem-solving skills
  • Technical background & familiarity with technology trends
  • Experience in customer service will be appreciated
  • Positive attitude & team spirit
OFFER
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
SKILLS
German
Problem-Solving
Tech Skills

ARE YOU THE PERFECT CANDIDATE?