Customer Advisor – Norwegian Speakers Wanted in Riga!

Riga,
Latvia

Mandatory
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DESCRIPTION
We’re on the lookout for customer-focused Norwegian speakers to join a dynamic team in Riga, Latvia — one of Europe’s hidden gems.

As a Customer Support Agent for a leading global fintech brand, you’ll be the friendly expert Norwegian customers turn to for support, solutions, and a great experience. All from the heart of a vibrant, fast-growing city known for its creative scene and international vibe.

What you will do as a Customer Support Agent: 
  • Be the friendly voice customers rely on — answering calls and delivering fast, effective solutions.
  • Own every interaction: whether it's via phone, email, or chat, you’ll keep things smooth and efficient.
  • Collaborate with teammates and connect with other departments to keep things running like clockwork.
  • Make every customer feel heard and valued
  • Stay sharp and up to speed with regular training
  • Attend required trainings.
Educational / Professional Qualification:
  • Native or near-native proficiency in Norwegian.
  • Good English skills (B1+ or better) in writing and speaking.
  • Previous experience in a customer service environment is an advantage.
Preferred Competencies:
  • Optimistic, positive, and self-motivated personality.
  • Team player with a service-first mindset and a knack for solving problems with a smile.
  • Willingness to work shift hours
  • Clear background check with no criminal record
Benefits:
  • Monthly salary of €1700 + up to €300 in performance bonuses
  • Premium Health Insurance: Comprehensive coverage including dental, vision, and mental health support.
  • Health Check-Ups: Full coverage provided.
  • Development Opportunities: Access to over 5,000 free courses, including certifications.
  • 4 Weeks of Paid Annual Leave: Enjoy well-deserved time off each year.
  • Dynamic Work Culture: Regular celebrations, wellness activities, and a strong team spirit.
  • Relocation Package: Includes either a €1,000 bonus or refunded flight costs plus one month of housing.
About Nordic Jobs Worldwide 
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries. 
SKILLS
Problem-Solving
Crm Systems
Service Oriented

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