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German-speaking Customer Support to iGaming client in Malta

Valletta , Malta

Nordic Jobs Worldwide

Mandatory:

German Mother tongue

Optional:

English Proficiency

Company

Nordic Jobs Worldwide

Employment type

Full time

Experience

Entry level

DESCRIPTION

We want you to excel in the following:

Help German speaking customers via e-mail, chat and telephone
Work together with your team to reach the best customer satisfaction (including other KPI's)
Translate promotional texts and/or customer surveys in your local language
Manage customer accounts
Follow company policies and practices regarding player safety, protection, and responsible gaming

What´s in it for me?

Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment.

You´re good at:

Communication written and verbal in both German and English
Strong Microsoft Office knowledge
Background in customer service, this can be face to face, online or via phone calls
Multi-tasking and time management

Extra good!

Previous iGaming experience

Good to know!

Start date: Every second week, training is provided
Salary: The salary consists of a base salary and a bonus scheme.
Work hours: As a customer service agent you work shifts
Generous relocation package offered

Benefits:

27 Days Holidays
Wellness Allowance - 600.00 payable after probation
Yoga & Sports Activities
Free Lunch Meals (Meat and Veggie options on site)
Health Insurance & Company Doctor
Free Fruit & Beverages and Company Discounts - 40% of rental agency fees
Gym discounts, restaurant discounts.

Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.

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