Systems Technical Support Coordinator with German (Hybrid)

Sofia,
Bulgaria

Mandatory
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At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - a multinational company specializing in the production and
distribution of various drinks worldwide, we are looking for – B2B Systems Technical
Support Coordinator with German (Hybrid).

Responsibilities:
*Help keep data flowing smoothly between our system and clients’ ERP platforms;
*Support setup and updates of sales tools and field team systems;
*Check and improve the quality of distributor and wholesaler data;
*Solve system issues or pass them on to the right IT team when needed;
*Manage user access and content in CRM and sales support tools;
*Work closely with internal teams and speak with clients in German to keep systems running well.

Qualifications:
*A degree in Business, IT, or a related field (completed or in progress) is preferred, but not mandatory;
*Interest in working with systems like SAP, Salesforce, or CRM tools is a plus;
*Good problem-solving skills and attention to detail;
*Comfortable speaking and writing in both German and English;
*Eager to learn and take on new challenges in a tech-focused role;
*Team player with good communication and coordination skills.

Our client offers:
*Flexible working allowance for internet and transport expenses;
*Monthly food vouchers provided;
*Paid leave, with additional days added based on years of service;
*Additional health insurance with a premium coverage plan;
*Annual performance evaluation, with the possibility of a salary increase, promotion, and
performance bonuses;
*Standard working hours with a hybrid work model (Monday – Friday, 09:00 – 18:00);
*Extra days off for volunteer work.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).
SKILLS
B2B
Information Technology
Technical Support
German
Support Consultant (L2 & L3)
Relocation

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