Technical Solutions Consultant with Italian and English
Sofia, Bulgaria
Mandatory
EnglishAdvanced
ItalianProficiency
Easy apply
Relocation package
Online Sports Support Representative with German
Sofia, Bulgaria
Mandatory
EnglishAdvanced
GermanProficiency
Easy apply
Relocation package
New
Danish speaking Customer Support Analyst
Sofia, Bulgaria
Mandatory
DanishProficiency
Easy apply
Relocation package
New
Dutch speaking Inbound Sales Advisor
Sofia, Bulgaria
Mandatory
DutchProficiency
Easy apply
Relocation package
Hybrid
New
Sales Development Representative (m/f/d) Dutch Market
Sofia, Bulgaria
Mandatory
EnglishProficiency
DutchMother tongue
Easy apply
Digital Ad Sales Specialist With Hungarian
Sofia, Bulgaria
Mandatory
HungarianAdvanced
Easy apply
Relocation package
Finnish speaking Customer Experience Advisor
Sofia, Bulgaria
Mandatory
FinnishProficiency
Easy apply
Back Office Coordinator with German
Sofia, Bulgaria
Mandatory
GermanAdvanced
Easy apply
Hybrid
Game Presenter - Relocation to Bulgaria
Sofia, Bulgaria
Mandatory
EnglishAdvanced
Easy apply
New
Game Presenter Turkish (Relocation support)
Sofia, Bulgaria
Mandatory
EnglishIntermediate
TurkishMother tongue
Easy apply
Relocation package
Danish Customer Experience Advisor
Sofia, Bulgaria
Mandatory
DanishProficiency
Easy apply
Relocation package
Game Presenter (m,f) English
Sofia, Bulgaria
Mandatory
EnglishProficiency
Easy apply
German Customer Support in Sofia - €1800 to €1950/month
Sofia, Bulgaria
Mandatory
EnglishAdvanced
GermanProficiency
Easy apply
Relocation package
Customer Support Analyst in a Fintech Account with Danish
Sofia, Bulgaria
Mandatory
EnglishIntermediate
DanishAdvanced
Easy apply
Relocation package
Customer Support Analyst in a Fintech Account with Norwegian
Sofia, Bulgaria
Mandatory
EnglishAdvanced
NorwegianProficiency
Easy apply
Relocation package
Digital Trust and Safety Specialist with Greek and English
Sofia, Bulgaria
Mandatory
EnglishIntermediate
GreekAdvanced
Easy apply
Relocation package
Solutions Consultant with Irish and English
Sofia, Bulgaria
Mandatory
IrishProficiency
Optional
EnglishAdvanced
Easy apply
Relocation package
Solutions Consultant with Latvian and English
Sofia, Bulgaria
Mandatory
EnglishAdvanced
LatvianProficiency
Easy apply
Relocation package
Digital Trust and Safety Specialist with Czech and English
Sofia, Bulgaria
Mandatory
EnglishIntermediate
CzechAdvanced
Easy apply
Relocation package
Jobs in Sofia with languages. There are positions available in various sectors and for different levels. If you are an expat or you are willing to relocate to Sofia, you can find job offers in Sofia here. You are only a few clicks away from finding your next experience abroad - if you’d like to work in Sofia, then you’re in the right place. New offers are updated to our job board every day, so make sure to check regularly! Apply for jobs in Sofia now - it’s easy, fast, and free.
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Join TELUS Digital Bulgaria as a Solutions Consultant with Icelandic and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.
Key Responsibilities:
Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
Engage customers through multiple channels, including phone, email and chat
Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores
Collaborate with team members to share best practices and contribute to the knowledge base
Participate in ongoing training and stay updated on product knowledge and industry trends
REQUIREMENTS
What You'll Need:
Fluent Icelandic and English communication skills
Strong interpersonal abilities and customer service orientation
Ability to follow structured guides and processes
Excellence in active listening and problem-solving
Adaptable and quick to learn new processes and technologies
Self-motivated with a passion for customer satisfaction
Ideal Candidate Profile:
Customer-focused mindset and delivering exceptional service
Excellent communication style, ability to explain complex concepts simply
Ability to troubleshoot issues and find creative solutions
Collaborates and shares knowledge, and contributes positively to team dynamics
Embraces change, learns quickly, and maintains composure under pressure
The best part? No tech background needed! We're looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our comprehensive training program will equip you with all the product knowledge you need to succeed.
Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
At TELUS Digital Bulgaria, we believe in growing together. We offer a supportive environment where learning is continuous, teamwork is celebrated, and your well-being is our top search result!
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
SKILLS
Relocation Package
Relocation Assistance
Relocation
Customer Support
Customer Service
Top companies hiring:
Top countries with Icelandic jobs:
Bulgaria
Greece
Spain
Top cities with Icelandic jobs:
Sofia
Barcelona
Athens
Be one of the first to apply
Top countries with Icelandic jobs:
Bulgaria
Greece
Spain
Top cities with Icelandic jobs:
Sofia
Barcelona
Athens
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