Portuguese Speaking Customer Support Agent in Greece

They seek motivated people who want to work in customer service and experience a new culture. Our client would like to welcome you in their recognized and most reputable company to provide customer service, technical support and internal sales. Their mission and values represent how they think and act every day to achieve their main goal: satisfaction for those who work for our client and their customers. 

To handle incoming calls, chats and emails in Portuguese language, providing high-quality customer service professionally and efficiently by assisting customers and to provide adequate solutions based on the processes and guidelines collecting necessary information and offering relative answers assuring to live up to the best standards and achieving the targets and key performance indicators.

• Portuguese at a proficient level and good command of English.

• Confidence, professionalism, and commitment.

• Excellent communication skills.

• Time keeping and ability to work in rotating day/night shifts.

• Adaptation to customers’ needs and high attention to detail. 

• Active listening skills.

• Advanced tech skills.

• Competitive local monthly salary 

• International, multicultural, modern working environment

• Career development opportunities

• Extra Payment for Overtime, Sundays and Greek Holidays (75 %)

• Monthly performance Bonus

• Great relocation package

• Special Discounts & Offers for all employees

• Paid training using the latest technology

• Ongoing IT and Soft skills training provided by our specialists, keeping you updated

• 2 Extra salaries per year ( Christmas / Easter/Summer)

• On-site canteen

• Casual dress code

• In-house doctor and examination center

• Free Greek courses

• Employee Relations team to help new hires integrate in the Greek lifestyle and culture

• Interactive activities within a fun team: team-building, excursions, themed parties, sports events, talent pageants and many other activities.