Junior Customer Success Agent with Dutch

Mandatory
English
Dutch
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DESCRIPTION

PERFORMANCE BONUS | SALES BONUS | HEALTH INSURANCE |
REMOTE OPTION AFTER 6 MONTHS

Why consider this role?
Performance bonus based on performance and attendance
Additional sales bonus linked to your sales results
Health insurance
Meal allowance
Employee transportation in selected areas and shifts
Learning platform for your professional development
Remote work opportunity based on performance after the first 6 months
Mileage reimbursement of up to €300 after 6 months of continuous service

Your mission
Join a customer-focused team where you'll combine support, problem-solving and sales. You'll help customers find the right solutions while creating a smooth and positive experience.

What you'll do
Handle customer inquiries via voice and email
Provide technical troubleshooting and clear solutions
Identify customer needs and recommend relevant products and services
Support sales opportunities while keeping customer satisfaction at the center
Maintain accurate documentation and follow established procedures

What you bring
Fluent Dutch
English is preferred, but not required
Strong communication and customer-oriented mindset
Good problem-solving skills and attention to detail
Motivation to learn and develop your customer and sales skills

Your schedule
Monday–Friday: 09:00–22:00 | Saturday: 09:00–19:00
You’ll work 8-hour shifts according to schedule.
Training: 4 weeks, Monday–Friday, 08:00–17:00
The first 6 months are on-site, with the possibility to move to a remote setup based on performance.

A good move for you if…
You’re looking for a junior opportunity where you can build experience in customer success, develop your sales skills and grow within an international environment.
Let's talk
Send us your CV in English and include reference number GS_.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

SKILLS

Junior
Customer Support Agent

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