Italian Customer Service Agent to Greece

Piraeus,

Mandatory
DESCRIPTION
Do you speak Italian and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!

Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!

Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.

Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in miniature. Join now our partner as a Italian Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!
REQUIREMENTS
You will be asked to:

Interact effectively with existing customers via Calls, Emails or Chat in both Italian and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.
OFFER
Benefits:

Competitive monthly salary as well as a monthly performance bonus
Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things
Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
Ongoing paid training using the latest technologies
Both private and public health insurance coverage
In house doctor
On site canteen
Casual dress code
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Fun team activities inside and outside the company
Lots of benefits and discounts for all their employees




Interested? Apply today!
SKILLS
Problem-Solving
Good Communication Skills - Written And Oral

ARE YOU THE PERFECT CANDIDATE?