HR Administration Specialist - Casablanca or Tanger
DESCRIPTION
About the Role:
The HR Administration Specialist plays a key role in ensuring the efficient execution of day-to-day HR administrative processes. The position is responsible for maintaining accurate employee records, managing HR documentation, supporting payroll-related processes, and ensuring timely administrative follow-up throughout the employee lifecycle.
Acting as a key point of contact for employees, the role also supports disciplinary administration, HR compliance, and reporting activities, while ensuring confidentiality and adherence to internal policies and labor law requirements.
Main Responsibilities:
1- HR Administration
• Prepare employee contracts, amendments, attestations, and administrative documents related to onboarding, transfers, and promotions.
• Ensure employee files are complete, accurate, and regularly updated.
• Manage administrative requirements related to contract changes.
• Coordinate administrative procedures for employee departures, including checklists and communication.
• Monitor probation periods and temporary contract renewals.
2- Payroll Administration Support
• Provide the payroll vendor with the necessary documentation for new hires, in coordination with the HR Manager.
• Verify the accuracy of employee data and supporting documents before submission.
• Prepare and send final settlements and work certificates to departing employees within the required timelines.
• Respond to employee payroll inquiries and requests when needed.
3- Disciplinary Administration
• Coordinate with Operations and Workforce Management teams regarding attendance-related issues.
• Prepare documentation related to disciplinary actions.
• Organize disciplinary meetings and hearings in coordination with the HR Manager.
• Maintain disciplinary records and trackers.
• Ensure disciplinary procedures comply with company policies and labor law requirements, in coordination with the HR Manager.
• Track corrective action plans and disciplinary follow-up activities.
• Monitor Performance Improvement Plans in coordination with Operations.
4- HR Compliance and Documentation
• Ensure compliance with labor regulations and internal policies.
• Maintain accurate personnel records and archives in accordance with legal requirements.
• Prepare documentation required for audits and inspections.
• Support the implementation of HR policies and procedures.
• Ensure the confidentiality and secure management of employee information.
5- Employee Support
• Serve as a point of contact for employee administrative requests.
• Maintain a regular presence on the operational floors and ensure continuous communication with employees.
• Communicate HR policies and procedures to employees.
• Issue employment certificates and administrative attestations as a backup when required.
• Support employee inquiries regarding contracts, leave, payroll, and benefits.
• Contribute to maintaining positive employee relations.
6- Reporting and Data Management
• Produce regular HR administrative reports, including contract tracking, attrition follow-up, and employee file compliance.
• Maintain and update HR dashboards and databases.
• Maintain and update the employee domiciliation database.
• Ensure data integrity and compliance with GDPR requirements across HR practices.
REQUIREMENTS
Profile & Requirements:
???? Education
- BAC +2 in Human Resources Management, Business Administration, Management, or a related field.
???? Language Skills
• Strong written and verbal communication skills.
• Ability to communicate effectively in a complex, multilingual environment.
???? Technical Skills
• Knowledge of HR administration processes and payroll-related procedures.
• Good understanding of labor law and HR compliance requirements.
• Ability to prepare HR administrative reports and maintain dashboards and databases.
• Familiarity with HR administrative tools, including JIRA applications.
• Knowledge of GDPR requirements and the importance of data confidentiality.
• Ability to manage HR documentation and maintain accurate employee records.
???? Professional & Soft Skills
• Strong organizational skills and attention to detail.
• Analytical thinking and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive employee information with discretion.
• Proactive attitude and initiative.
• Adaptability and resilience in a fast-paced environment.
• Ability to work collaboratively with employees, managers, and external partners.
• Results-oriented mindset, with a focus on accuracy, quality, and meeting deadlines.
???? Experience:
• Minimum 2 years of experience in Payroll and HR Administration within a BPO environment.
• Experience working in complex, multilingual environments and familiarity with quality standards.
• Good knowledge of labor law.
OFFER
What we offer:
• Permanent contract after successfully completing a 3-month probation period.
• Salary package based on a 44-hour work week:
o Base salary: Competitive salary, depending on experience and qualifications
o Performance bonus: To be discussed during interview.
• CNSS registration from your first working day (basic social security coverage).
• Private health insurance from day one, covering all medical procedures, including dental and vision care, for you, your spouse, and your children.
• Free access to an online learning platform offering courses in 24 European languages.
• Free access to professionally guided sports sessions (Casablanca).
• Comprehensive mental health and wellbeing support through the OpenUp platform.
Why Choose NCC?
At NewCo Communications, we believe our people make the difference. Thanks to our diverse
client portfolio and continuous growth, we offer year-round opportunities for Dutch-speaking
professionals looking to build their careers in Casablanca/Tanger.
???? Ready to take the next step?
If you are detail-oriented, organized, and motivated by HR administration, employee support, and compliance, and you are eager to contribute to efficient HR operations while ensuring accurate documentation and high-quality administrative services — we encourage you to apply.
SKILLS
Payroll
Hr Administration
Supportive
ARE YOU THE PERFECT CANDIDATE?
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