German-Speaking Customer Support Agent to Riga, Latvia

Join Our Team in Riga as a Customer Support Agent!

Are you fluent in German and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client.

About our Client : 

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to their stakeholders. Our client has been recognized amongst India’s 50 best companies to work for in 2020 by the Great Place to Work Institute.

Educational / Professional Qualification:

• Near-native proficiency in German (CEFR level C1) or native relevant market language.
• Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in client systems.
• Previous experience in an outsourced customer service environment is advantageous.

Offer: 

• Attractive salary package
• Permanent contract
• Relocation support
• Private insurance including spouse & kids and dental care
• Career growth opportunities in a multinational company