German-speaking Customer Service Agent in Greece

Start your next adventure in Greece as a German-speaking Customer Service Agent. Join an international team supporting customers of a leading insurance company via phone and email, while enjoying a competitive salary, performance bonus, relocation support, and the opportunity to build your career in Athens.

• Support customers in German through inbound and outbound communication by phone and email.
• Assist with customer requests, updates, documentation, and general account-related tasks.
• Handle insurance-related administrative processes with accuracy and attention to detail.
• Maintain correct data entry and complete case documentation.
• Follow internal procedures, quality standards, and data protection guidelines.
• Escalate complex cases when needed and contribute to a smooth customer experience.
• Help deliver a professional, efficient, and high-quality support service.

• You have excellent written and spoken German skills.
• You are a strong communicator with an empathetic and customer-oriented mindset.
• You are solution-driven and able to handle different types of customer situations with professionalism.
• You pay close attention to detail, especially when managing customer data and documentation.
• You are comfortable using different tools and systems at the same time.
• You have good computer skills and feel confident in a fast-paced working environment.
• You have a high school diploma or equivalent.

• 1,450€ gross monthly salary.
• Up to 10% productivity bonus based on performance.
• Relocation package for candidates moving to Greece.
• Work-from-home option available depending on the project setup.
• Full training provided.
• Rotational schedule within operating hours, including weekends.
• Opportunity to live and work in Greece, in the Athens area.