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Customer care jobs abroad

839 job offers found

Customer care jobs abroad

839 job offers found

New
German Customer Service Expert (WFH in Spain)

Spain

Mandatory
Easy apply
Remote

Customer Representative (Dutch-speaking) BO02

Barcelona, Spain

Mandatory
Optional

Customer Care Expert with Azerbaijani

Bulgaria

Mandatory
Easy apply
Relocation package
Remote

HIGHLIGHTED
Digital Sales Representative with German

Krakow, Poland

Mandatory
Easy apply
Relocation package
imageHybrid

Digital Sales Representative with German

Warsaw, Poland

Mandatory
Easy apply
Relocation package
imageHybrid

Customer Support Specialist

Warsaw, Poland

Mandatory
Optional
Easy apply

New
Danish-speaking Digital Marketing Consult in Oeiras, Potugal

Oeiras, Lisbon, Portugal

Mandatory
Easy apply

HIGHLIGHTED
Czech-Speaking Customer Experts for JTI

Greece

Mandatory
Easy apply
Relocation package
Remote

Polish-Speaking Customer Experts Advocates for JTI

Greece

Mandatory
Easy apply
Relocation package
Remote

Latvian-Russian Customer Service Advocates for JTI

Athens, Greece

Mandatory
Optional
Easy apply
Relocation package

Italian Customer Service Advocates for JTI

Athens, Greece

Mandatory
Easy apply
Relocation package

Portuguese Customer Service Advocates for JTI

Athens, Greece

Mandatory
Easy apply
Relocation package

German-Speaking Customer Experts for JTI

Greece

Mandatory
Easy apply
Relocation package
Remote

Customer Care Advisor (German Speaker)

Lisbon, Portugal

Mandatory
Easy apply
Relocation package

Business Development Representative with Arabic

Krakow, Poland

Mandatory
Relocation package
imageHybrid

French-Speaking Customer Experts for Mercedes-Benz

Greece

Mandatory
Easy apply
Relocation package
Remote

Dutch or Flemish speaking Support Agent in Sofia, Bulgaria

Sofia/remote, Bulgaria

Mandatory
Optional
Easy apply
Relocation package

HIGHLIGHTED
German-Speaking Customer Experts for Mercedes-Benz

Greece

Mandatory
Easy apply
Relocation package
Remote

Spanish Customer Service for Mercedes-Benz

Athens, Greece

Mandatory
Easy apply
Relocation package

Beauty Advisor with French in Porto

Porto, Portugal

Mandatory
Easy apply
Relocation package
Search for Customer care jobs abroad in Europe. Filter your results by country, language, city or sector. Companies are looking for candidates with language skills to work in Customer care . Apply now and build your career path.
DESCRIPTION
Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit German-speaking Customer Service Specialists to service a leading worldwide audio equipment producer, working fully remote from anywhere in Spain

Your Role

  • Take incoming user requests B2C (via telephone/email, log call details onto case management systems and  provide response and resolution within SLA to customer).
  • Solve requests/incidents that require a higher level of technical knowledge
  • Solve requests/incidents related to more specific products/apps
  • Maintain knowledge and expertise associated with applications specific to Users.
  • Progress / close service requests to a satisfactory conclusion on call management system.
  • Proactively update customers with status and resolution progress.
  • Monitor / progress all open queries in queue.
  • Escalate potential service issues to appropriate level
  • Ensure contractual SLA is maintained.
  • Respond to any reasonable task posed by the assigned manager
  • Achieve an excellent customer satisfaction level
REQUIREMENTS
  • Excellent German (C1-C2) plus great English skills (B2-C1)
  • Very good customer care skills
  • High IT knowledge in Signal Path Connectivity, Wireless Networking, Live Music and Audiovisual products will be a big advntage
  • Windows and Mac environment literate
  • Adequate professional experience
  • 1 year in a customer service environment, preferably technical support
  • Excellent customer care knowledge and awareness
  • Ability to implement and manage changes in processes
  • Service passion
  • Responsible and independent work habit
  • Good communication and team skills, flexibility and stress resistance
  • Follow the security rules of the company
OFFER
  • Excellent remuneration package based on experience, skills and performance
  • Work from anywhere in Spain, fully remotely
  • Working schedule: Monday to Friday, 09:00 AM - 06 PM (39 working hours a week, 2 days off per week)
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • And many others!
SKILLS
Customer Orientation
Empathy
Technical

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