DESCRIPTION
Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance!
Your responsibilities and impact will be:
- Customer Communication: Handle incoming calls, emails, and chats to support customers.
- Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools.
- Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines.
- Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
- An EU work permit or EU passport.
- Language Skills: Native in French, with a good command of English (C1).
- Technical Skills: Proficiency in MS Office.
- Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach.
- Communication & Adaptability: Excellent communication skills and ability to interact with different personalities.
- Organizational Skills: Ability to multitask, prioritize, and manage time effectively.
OFFER
What's in for you?
- Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week
- Salary: approx. 1.100€ gross/month *14 salaries + performance bonus
- help with accommondation
- private health insurance
- paid training
- Multicultural environment
- A company that offers you not just a job, but a full experience abroad!
- Training before the project starts
SKILLS
Eye For Detail
High Communicational And Organizational Skills
Call Handling
Excellent Telephone And Email Etiquette Skills
ARE YOU THE PERFECT CANDIDATE?
Be one of the first to apply
