DESCRIPTION
Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance!
Your responsibilities and impact will be:
- Customer Communication: Handle incoming calls, emails, and chats to support customers.
- Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools.
- Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines.
- Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
- An EU work permit or EU passport.
- Language Skills: Native in French, with a good command of English (C1).
- Technical Skills: Proficiency in MS Office.
- Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach.
- Communication & Adaptability: Excellent communication skills and ability to interact with different personalities.
- Organizational Skills: Ability to multitask, prioritize, and manage time effectively.
OFFER
What's in for you?
- Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week
- Salary: approx. 1.100€ gross/month *14 salaries + performance bonus
- help with accommondation
- private health insurance
- paid training
- Multicultural environment
- A company that offers you not just a job, but a full experience abroad!
- Training before the project starts
SKILLS
Eye For Detail
High Communicational And Organizational Skills
Call Handling
Excellent Telephone And Email Etiquette Skills
