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Dutch-speaking Technical Solution Specialist to Brno, Czech
Mandatory
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DESCRIPTION
Join a newly established international team in Brno, providing IT support to employees of a globally recognized home-furnishing company. The position offers a hybrid work model, comprehensive training, and long-term career opportunities.
Main responsibilities:
- Provide first-level technical support and troubleshoot IT issues
- Handle, prioritize, and resolve incoming support cases
- Keep users informed about the progress of their cases
- Document incidents and solutions accurately
- Escalate or assign more complex technical issues when needed
Candidate profile:
- Fluent Dutch and English
- Czech is considered a plus
- Good understanding of IT products, services, and terminology
- Strong problem-solving and prioritization skills
- Good communication and customer service skills
- Knowledge of ITIL and Agile frameworks is beneficial
What the company offers:
- Hybrid work model in Brno
- Relocation package for candidates moving from another EU country
- 25 days of paid annual leave
- Performance bonus
- Meal allowance
- Multisport card and benefit card
- Expat assistance
- Team-building activities
- Long-term career opportunities
- Modern office in central Brno with a game room, silent zone, and kitchen facilities
SKILLS
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