DESCRIPTION
Dutch-Speaking Security Consultant
Location: Sofia, Bulgaria
Salary: 3,500 BGN/month
Relocation to Sofia required — full support provided.
Join our team as a Dutch-speaking Security Consultant and support one of the world’s leading search engines. You’ll be part of a fast-moving, international team focused on delivering outstanding customer support and helping users get the most from their products.
What We Offer
Relocation support (transport, hotel stay, rent, long-term housing assistance)
Flexible contract options (temporary or part-time)
Fully paid training
Stable, long-term career opportunities
Competitive salary package
Additional health insurance
50+ benefits and services
Supportive international environment
Ongoing learning and development
Relocation Support Provided
Your Responsibilities
Provide professional, high-quality support with strong customer satisfaction
Use CRM, ticketing, and support tools effectively
Communicate with customers through phone, email, and chat
Resolve inquiries within SLA using defined processes and knowledge resources
Meet performance targets for handling time, first-call resolution, and satisfaction
Share best practices and support team knowledge
Participate in ongoing training to stay up to date on products and industry trends
What You Need
Fluent Irish and English
Strong communication and customer-service skills
Ability to follow structured workflows
Excellent listening and problem-solving abilities
Fast learner who adapts quickly to new tools and processes
Self-motivated and committed to customer satisfaction
Who Thrives Here
Service-driven individuals who put customers first
Communicators who explain complex issues simply
Creative problem-solvers
Team players who support and uplift colleagues
People who stay calm under pressure and adapt quickly
OFFER
€1.8k per month
