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DESCRIPTION
Customer Service Representative | Alicante (Spain) - START DATE 7th of September
Want to live and work under the Spanish sun while working for one of the world's largest retail chains? This is your chance!
On behalf of our client in Alicante, we are looking for enthusiastic, customer-focused Customer Service Representatives. Start date: 7 September 2026 — this is a fixed date, no earlier and no later availability.
What you get
- Salary: €2,094.66 gross per month (€25,135.88 gross per year)
- Contract: Permanent contract with a 2-month probation period
- Working hours: 39 hours per week, Monday to Friday — no weekend shifts
- Schedule: Monday to Friday, between 08:00 - 18:00
- Training: 2 weeks of mandatory on-site training in Alicante
- Hybrid work: Once you achieve 100% of your KPI targets, you can work hybrid (2 days in the office, 3 days from home). If targets are not met, you continue working fully on-site until they are
Location: Modern office - Alicante city centre, near the airport, and in front of the port — with a fitness centre and restaurants on site
Relocation: Choose between two options:
Option 1: 2 months of shared accommodation in Alicante + travel reimbursement up to €500 (flight) or €250 (car)
Option 2: Arrange your own accommodation and receive a €1,500 relocation bonus (paid with your second salary) + the same travel reimbursement
Support: Help with your first registration with Spanish Social Security (note: this requires a valid EU/EEA passport — ID cards are not accepted)
Extra benefits: Meal vouchers (tax-exempt up to €11 per working day) and supplementary health insurance covering you and your family, also tax-advantaged
What you'll do
As a Customer Service Representative, you'll be the first point of contact for customers of a major international retail chain. You'll handle inquiries via phone, chat, and email, including:
Product availability in specific stores
Store opening hours and holiday schedules
Store locations and directions
General questions about products, promotions, and services
Your goal: fast, clear, customer-focused solutions, delivered in a professional and positive way.
Who we're looking for
- Customer-friendly, a strong communicator, and solution-oriented
- Proactive with a problem-solving mindset
- Comfortable with computers
- The right to live and work in Spain, with a valid EU/EEA passport (ID cards are not accepted for the registration process)
Why choose this role?
A permanent contract, a team that treats you as more than a number, structured training, and the chance to live in Alicante — with sun, beaches, culture, and a relaxed lifestyle right on your doorstep. Growth opportunities toward roles such as Team Leader or Trainer are part of the path.
Ready for a new adventure in Spain? Apply today.
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