DESCRIPTION
We’re recruiting on behalf of our client, an international company that believes great customer support starts with people who care. If you enjoy helping others, solving problems, and creating positive experiences, this is your opportunity to do it all while living by the Mediterranean Sea.
Valencia offers the best of both worlds: the energy of a modern European city and the calm of coastal living. It’s a place where you can grow your career during the day and unwind with sunsets, tapas, and sea breezes in the evening.
The Role
As part of our client’s Dutch-speaking Customer Support team, you’ll be the first point of contact for customers who already trust and value the brand. Your mission is simple: listen, help, and make every interaction feel effortless.
You’ll handle questions about products, orders, and deliveries with patience and clarity, always focusing on finding the best solution. No scripts, no pressure, just genuine support that makes a real difference.
What You’ll Do
- Communicate with Dutch-speaking customers via phone, email, or chat
- Assist with questions about orders, products, returns, and delivery updates
- Provide clear, friendly, and solution-oriented support in every interaction
- Work closely with internal teams to ensure smooth resolutions
- Keep records accurate and up to date in the system
Why Valencia
Valencia is one of Europe’s most liveable cities, affordable, beautiful, and full of life. You can cycle to work along the beach, spend weekends exploring local festivals, and enjoy a slower pace that gives you more time for what matters most.
This role isn’t just about customer support. It’s about creating a life you love, surrounded by good people, sunshine, and new experiences every day.
REQUIREMENTS
Who You Are
- A native Dutch speaker with a natural talent for clear, empathetic communication
- Patient, calm, and great at understanding customer needs
- Detail-oriented and organized, you enjoy getting things right
- Team-minded, with a proactive and positive attitude
- Experience in customer support or service is helpful but not required. What matters most is your willingness to learn and your motivation to help people
OFFER
What You’ll Love About This Opportunity
The lifestyle
Work in a city where life feels lighter. Valencia’s sunshine, beaches, and laid-back energy make every day enjoyable.
The culture
Be part of a diverse international team that celebrates collaboration, openness, and growth.
The benefits
- Breakfast and lunch provided every day
- Full Spanish health insurance
- Free Spanish lessons to help you integrate and connect locally
- Opportunities for career growth and skill development
- Regular team events and social activities
- Relocation assistance to make your move smooth and stress-free
