DESCRIPTION
Support users of popular digital services and apps in a dynamic international team. No tech background needed – full training provided!
- Support customers via phone, chat, and email
- Help users with account questions, billing, purchases, and troubleshooting
- Use internal tools and knowledge base to resolve issues quickly and professionally
- Deliver service excellence while following structured processes
- Work with teammates to improve customer experience
REQUIREMENTS
- You speak Dutch (C2/native) and English fluently
- You enjoy solving problems and helping people
- You’re a great communicator with an eye for detail
- You’re quick to learn new tools and processes
- Experience in customer service is a plus, but not required — full training provided!
OFFER
- €1,785€ gross/month + performance bonus
- Assistance with relocation to Sofia (transport, hotel, rental support)
- Fully paid training – 3 weeks onsite
- Flexible shifts: full-time or part-time (4h / 6h / 8h)
- Health insurance and over 50 benefits and perks
- A multicultural environment with real career growth opportunities
- ???? Schedule
- Shifts between 09:00 and 21:00 (Mon–Sat), and 11:00 to 19:00 (Sunday)
- ???? Location
- Onsite in Sofia – modern office and vibrant city life await you!
SKILLS
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