Relocation package

Included

Company

Speakit Jobs

Employment type

Full time

Experience

Entry level

Hybrid

Work from home & On-site

DESCRIPTION

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.

Responsibilities

Restaurant – Core support

You will deliver high-quality service across multiple support platforms (email and phone);
Be a passionate advocate for users while answering any questions that come your way;
You will educate restaurants and help them perform best on the app;
You will work efficiently and effectively with restaurant partners, teaching and helping them to use our application.

Rides - Transportation

You will deliver high-quality service across multiple support platforms (email, social media and chat);
Be a passionate advocate for users while answering any questions that come your way;
Show empathy to users who face issues while solving problems: issues with the application, the geo-localization, customer behavioral issues etc.

REQUIREMENTS

Native level of Dutch
Fluent level of English (B2)
Previous experience in customer support would be considered a plus.
Passion for customer support, competitive and a risk-taker
At least a high school diploma or completed vocational training
European citizenship or work permit for Portugal

OFFER

Accommodation provided by the company, bedroom for yourself in a shared apartment
Expenses paid by the company: water, electricity, internet, cable TV, and cleaning services once per week.
Refund of the initial flight ticket to relocate to Portugal
Two yearly flight tickets to your home country.
Private health insurance
Career development, and learning opportunities.
Salary: 1000 euros gross per month (12 payments per year).
Bonuses based on performance.
Social activities