Customer Advisor with Swedish

Warsaw,
Poland

Mandatory
DESCRIPTION
  • Provide assistance via phone, email or chat,
  • Engaging with customers or clients to understand their issues and needs effectively,
  • Handle and process customer complaints with empathy and professionalism,
  • Serve B2B and B2C clients on inbound calls as first- and second-line support.
REQUIREMENTS
  • Service-oriented thinking with focus on customer experience,
  • Fluency in Swedish (C1 level), and English written and verbal (B2),
  • Administrative and technical knowledge,
  • Outstanding communication skills and good listener.
OFFER
  • Salary: 10.000 PLN gross monthly,
  • Private medical healthcare,
  • Live Insurance,
  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
  • Embrace an international and diverse work environment that broadens your horizons,
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential,
  • Team-building events to foster a collaborative work environment.
SKILLS
Customer Service
Problem-Solving And Interpersonal Abilities
Analitical Skills

ARE YOU THE PERFECT CANDIDATE?