Content Moderator with Italian (Relocation to Bucharest)

Mandatory
English
Optional
ItalianAdvanced
DESCRIPTION

We are inviting applications for the role of Content Moderator with Italian (On Site Bucharest)

 

We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

 

Responsibilities

  • Provide resolution to maintain standards of quality
  • Review content and provide resolution based on prescribed guidelines
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers

 

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

REQUIREMENTS

Minimum qualifications

  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in Read/Write in English & Italian Language

 

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)
OFFER

What can we offer?

  • Attractive salary composed of monthly gross salary, performance bonus and night shift bonus where applicable
  • Relocation package including: accommodation, plane/transport ticket 1 bonus salary and 2 weeks of hotel stay
  • Stable job offers - employment contract
  • Work in a multicultural environment
  • Various trainings (initiating, soft skills)
  • Possibility of development
  • Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)
SKILLS
Team Work
Problem-Solving
Work Under Pressure

ARE YOU THE PERFECT CANDIDATE?