Do you want to start a new life in a vibrant and tropical city while building your international career? Our client is now looking for Norwegian-speaking candidates to join their expanding team in Manila!
Join a leading global IT and business consulting services firm that’s offering exciting roles in technical support. With a full relocation package, including coverage for accommodation and other benefits, this is a unique opportunity to combine career growth with an unforgettable life experience!
About the company
Founded in 1976, our client is a global IT and business consulting services leader. They provide high-quality business consulting, systems integration, and outsourcing services. With 77,000 professionals serving clients from hundreds of locations worldwide, they are recognized for their industry leadership, cost-efficiency, timely delivery, and project quality. Operating across five continents, they combine global scale with operational excellence to reduce client time-to-market and deliver transformative solutions.
What will you do?
- Resolve issues using excellent customer service, problem-solving, and technical reasoning skills.
- Respond to user inquiries via phone, email, and case tracking systems with professionalism and accuracy.
- Collaborate with local management, peers, and clients to ensure issue resolution meets satisfaction.
- Follow agreed procedures and escalate when necessary.
- Master all tools used and stay updated on products, policies, and procedures.
- Maintain quality standards and correct any deficiencies promptly.
- Submit required service delivery reports and provide feedback for process improvements.
- Assist management with training and quality assurance plans.
- Mentor new team members and provide coaching on quality expectations.
- Participate in service delivery planning and ensure accurate and timely reporting.
- Serve as backup Team Leader when needed.
About Manila
Live and work in one of Asia’s fastest-growing economies. With a low cost of living—approximately 50% lower than the Nordic region—you can enjoy a high standard of living, including accommodation with gyms, pools, and more. Experience sunshine year-round and embrace a new cultural adventure, all while advancing your professional career.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.