Come and work with us.

Are you a customer service representative looking to expand your skills and maximise your potential earnings?

Are you English native or fluent with strong sales skills?

Are you looking for a role that rewards you the more you put in?

So we have the perfect opportunity for you!

Your future project: join our English Sales Customer Support team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include:

Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
Solve with precision and efficiency emerging issues that customers may face
Perform corrections and optimize the customers technical knowledge
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Previous experience in cross sales (mandatory)
Native or proficient level of English (C2)
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Persuasive Skills
Self-Motivating Skills
Negotiation Skills
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Porto, Portugal

Benefits.

Competitive wages
Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

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