FOUNDEVER is looking for motivated customer contact agents for a renowned telecommunications company.

At FOUNDEVER Rabat (Morocco) you now have the chance to work in a challenging project! As a member of a young Dutch-speaking team, you will benefit from a paid training of three weeks.

Do you have the voice? As a customer service employee, you are responsible for a good relationship between you and the customer.

• With your voice and a friendly offer, you bring a smile to the customer's face.
• Be commercial and like to sell
• You also need to be able to silence that voice from time to time and listen carefully to the customer.

In addition, you must also:

• Offer the customer a suitable solution.
• Assist and advise the customer if necessary.
• Answer customer questions about their bill, technical support, or the products and services the company offers.

• Very good oral and written knowledge of the Dutch language.
• You learn quickly, are good at multitasking and can respond quickly and appropriately.
• Proven interpersonal communication skills.
• Service-oriented trait; friendliness should be second nature to you.
• Has a pleasant telephone voice.
• Loves competition, and especially loves winning.
• Basis computer skills.
• Experience as a call agent is not a must, but it is an added asset.

Are you a good communicator, do you have a sense of empathy and are you a good salesperson? Does working as a customer service representative for an international company appeal to you? Don't hesitate and apply for the position directly.

We offer:

• An attractive fixed salary
• One month of free housing (for candidates living in neighboring cities or coming from abroad).
• Possibility of an advance on the salary.
• A permanent contract after your trial period.
• Full social package (pension and all other benefits...)
• Insurance that reimburses up to 85% of all your medical costs.

Social and other benefits

In addition to a permanent contract (CDI), social security, private health insurance and transportation during closing hours, Foundever offers you:

• Certification training;
• A performance bonus;
• An evolving salary;
• A welcome bonus;
• CNSS subscription;
• Private health insurance
• Social club

Like all positions in our company, this position is open to people with reduced mobility

ABOUT US

COME WORK AT THE BEST CONTACT CENTER IN MOROCCO!

Foundever is a global customer contact organization. Call us a call center, call us a customer service center: we don't really care. We love helping our customers with their customer service. More than 1000x per day we ensure satisfied customers and help solve their problems.

We help well-known and lesser-known brands to retain and grow their customer base. We are passionate about customer contact! Whether you are young or a bit older: working at Foundever is a must-have in your career!

Time span

7:00 - 21:00