Join an international project supporting a major EV charging initiative, where you will deliver high-quality technical assistance to customers. Work in a dynamic 24/7 shift environment while gaining valuable experience in a future-oriented industry. If you are based in Malaga, you can work from the office, if not, you can work from anywhere on a Freelance contract.

About the company

International company based in Malaga, specializing in customer experience and technical support solutions for innovative global projects. With a strong focus on quality, efficiency, and employee development, they support leading industries such as e-mobility through dedicated multilingual teams.

What will you do?

Provide outstanding customer service and technical support via phone and email

Assist customers and installers with troubleshooting and technical issues

Deliver clear and effective solutions through strong communication and analytical skills

Handle sensitive and confidential information with professionalism

Maintain high standards of quality in all customer interactions

Manage and resolve inquiries efficiently in a fast-paced environment

Collaborate with team members to ensure excellent service delivery

Perform administrative and support-related tasks when required

Candidate profile

Fluent in Dutch and English, with German at  B2/C1 level

Previous experience in customer service or technical support

Strong technical understanding and troubleshooting abilities

Comfortable working with computers and digital tools

Strong organizational and analytical skills

Problem-solving mindset with a service-oriented attitude

Team player with the ability to work in a 24/7 shift environment

Knowledge of Microsoft Office

Papers to work Freelance.

Employer offers

Opportunity to work on a large-scale EV charging project

Salary of 1800 gross a month

International and multicultural work environment

Career development opportunities

Flexible working hours within a 24/7 shift schedule

Modern office in Malaga (if you live in Malaga)

About Malaga

Enjoy life on the Costa del Sol, with over 300 days of sunshine per year, beautiful beaches, and a vibrant international community. Malaga offers a perfect balance between professional growth and high quality of life.