Supercell Player Support Specialist with Turkish and English

Mandatory
English
Turkish

DESCRIPTION

Become a Guardian of Gaming Safety - Join TELUS Digital Bulgaria!

Make Gaming Safer for Millions!

Join us in protecting Supercell's vibrant gaming communities! As a Trust & Safety Agent with Turkish and English, you'll be the first line of defense in creating safe spaces for players worldwide.

Your Mission: Ensure player safety through policy enforcement, content moderation, and quick response to safety concerns. You'll be part of a dynamic team dedicated to maintaining positive gaming environments.


REQUIREMENTS

What You Bring:

  • Fluency in English & Turkish
  • Understanding of online gaming communities
  • Passion for player safety
  • Tech-savvy with Google Workspace experience
  • Knowledge of current pop culture trends
Your Daily Impact:
  • Enforce community safety guidelines
  • Handle moderation queues
  • Respond to player safety concerns
  • Report emerging trends
  • Work with senior T&S team members


OFFER

Why Join Us:
  • Make a real difference in player safety
  • Join a supportive, dynamic team
  • Professional development opportunities
  • Comprehensive benefits package
  • Modern office environment

Important Note: This role involves reviewing sensitive content that may be emotionally challenging. We provide professional support services and a strong support network for our team members.

Are you ready to be a guardian of safe gaming? Join our team and help create positive experiences for millions of players!

We offer:
  • Fully paid training
  • Additional health insurance
  • Stable job and career development opportunities
  • Modern office facilities
  • Team events
  • Attractive salary
  • 50+ benefits and services to choose from
  • Employee referral bonuses
  • Supportive international work environment

Does it sound like the perfect job for you? Apply now!
 
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

SKILLS

English
Turkish
Customer Relationships
Customer Oriented

ARE YOU THE PERFECT CANDIDATE?

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