Company

Newco Communications

Employment type

Full time

Experience

Entry level

Hybrid

Work from home & On-site

DESCRIPTION

Are you a persuasive and engaging communicator with a natural sales flair? Do you speak American English fluently? If so, we have the perfect opportunity for you!

We are looking for a Proficient American-speaking Sales Advisor to join our dynamic team. While Spanish is a plus, it is not mandatory for this role. You will be the voice of our brand, assisting customers with their inquiries while also seizing opportunities to drive sales.

This role offers both part-time and full-time opportunities, but all shifts must be worked between 15:00 and 00:00.

What you’ll do:

Sales Conversations:

Engage with potential customers, actively listening to their needs.
Provide relevant information about our products and services, guiding them toward a purchase.
Clearly explain subscription options and product specifics.

Customer & Administrative Support:

Assist customers via phone, email, and text message.
Help customers manage their subscriptions, invoices, and payment details.
Provide logistical support and assistance with orders or product swaps.

Customer Relationship Management:

Handle difficult conversations professionally, using strong interpersonal skills.
Resolve customer complaints effectively while maintaining service quality.
Foster positive relationships with customers to enhance trust and loyalty.

REQUIREMENTS

Your profile:

Fluent American English speaker (written and spoken).
Spanish is a plus but not required.
Previous sales and customer service experience is preferred.
Strong communication, problem-solving, and multitasking skills.
Comfortable working with computer systems and various software applications.
A high school diploma or equivalent qualification.

OFFER

What we offer:

A hybrid work model—combine office and remote work.
Competitive salary + evening compensation (€10 per late shift, u amounting to an average of €180 extra per month for full-time advisors).
Career growth opportunities within a fast-paced, international company.
Extensive training and development to set you up for success.
Fun and lively workplace with diverse cultures and team events.
Perks: Free coffee, fresh fruit, Spanish lessons, PT sessions, and mental health support via the Ifeel app.
If you’re passionate about sales, customer service, and working in a dynamic environment, we’d love to hear from you! Apply now and take the next step in your career with us!