Proficient American speaking Sales Advisor - BARCELONA

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DESCRIPTION
Are you a persuasive and engaging communicator with a natural sales flair? Do you speak American English fluently? If so, we have the perfect opportunity for you!
We are looking for a Proficient American-speaking Sales Advisor to join our dynamic team. While Spanish is a plus, it is not mandatory for this role. You will be the voice of our brand, assisting customers with their inquiries while also seizing opportunities to drive sales.
This role offers both part-time and full-time opportunities, but all shifts must be worked between 15:00 and 00:00.

What you’ll do:
Sales Conversations:
  • Engage with potential customers, actively listening to their needs.
  • Provide relevant information about our products and services, guiding them toward a purchase.
  • Clearly explain subscription options and product specifics.
Customer & Administrative Support:
  • Assist customers via phone, email, and text message.
  • Help customers manage their subscriptions, invoices, and payment details.
  • Provide logistical support and assistance with orders or product swaps.
Customer Relationship Management:
  • Handle difficult conversations professionally, using strong interpersonal skills.
  • Resolve customer complaints effectively while maintaining service quality.
  • Foster positive relationships with customers to enhance trust and loyalty.
REQUIREMENTS
Your profile:
  • Fluent American English speaker (written and spoken).
  • Spanish is a plus but not required.
  • Previous sales and customer service experience is preferred.
  • Strong communication, problem-solving, and multitasking skills.
  • Comfortable working with computer systems and various software applications.
  • A high school diploma or equivalent qualification.
OFFER
What we offer:
  • A hybrid work model—combine office and remote work.
  • Competitive salary + evening compensation (€10 per late shift, u amounting to an average of €180 extra per month for full-time advisors).
  • Career growth opportunities within a fast-paced, international company.
  • Extensive training and development to set you up for success.
  • Fun and lively workplace with diverse cultures and team events.
  • Perks: Free coffee, fresh fruit, Spanish lessons, PT sessions, and mental health support via the Ifeel app.
  • If you’re passionate about sales, customer service, and working in a dynamic environment, we’d love to hear from you! Apply now and take the next step in your career with us!
SKILLS
Administrative
Patient And Sympathetic

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