Live in Greece & Work Remote - CS Agent with French

Mandatory
DESCRIPTION
Some of the world’s most famous brands trust our partner to offer excellent technical support services. If you are a near-native level French speaker, this is a great opportunity to enhance your resume by working with us to support some of the most well-known brands in the world.  Complete training is offered by certified instructors as well. Besides that, many career development opportunities, so this is a unique chance to advance your career! 

About the company 
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. 

What will you do? 
Provide technical support and assistance to customers via calls, emails, and chats. 
Troubleshoot technical issues and guide customers to effective solutions. 
Act as a brand ambassador, staying informed about product updates and troubleshooting techniques. 
Maintain accurate records of customer interactions and solutions provided. 
Collaborate with internal teams to escalate complex issues when needed. 

Candidate profile 
Near-native level in French. 
Good communication skills in English (B2+ level). 
Exceptional communication & soft skills, as well as problem-solving skills. 
Computer knowledge/tech savviness. 
Resourceful, able in multitasking. 
Willing and able to adapt to changes. 
Able to work independently and as a member of a team. 
Prior customer support experience will be considered as an advantage. 

Employer offers 
Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by our company), when applicable. 
Competitive monthly salary + 2 extra salaries per year. 
Numerous benefits and discounts. 
Professional growth & development opportunities. 
Free Greek language courses. 
State-of-the-art premises located close to the center of Athens, providing a great working environment with relaxing break areas. 

About Greece 
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely! 

About Multilingual Jobs Worldwide 
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. 
SKILLS
It Skills
Attention To Detail
Crm Systems

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