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DESCRIPTION
Workster is partnering with a leading global customer experience company to recruit German-speaking AI Content Moderators for an innovative AI-powered e-commerce project based in Lisbon, Portugal.
Join an international team helping improve the quality and safety of AI-generated video content. In this role, you’ll review AI-dubbed videos to ensure they meet quality standards, community guidelines, and regional policies, contributing to a safe and trusted experience for millions of users worldwide.
This is a full-time position rotating schedule (Monday to Sunday), with two rotational days off.
Your Role:
- Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines
- Evaluate flagged content and make objective moderation decisions based on internal guidelines
- Assess translation quality, cultural relevance, and content accuracy
- Identify policy violations, including misleading content, hate speech, harassment, and other prohibited material
- Verify that content complies with regional regulations and market-specific standards
- Escalate complex or high-risk cases to specialized internal teams
- Accurately document moderation decisions and maintain detailed case records
- Meet productivity, quality, and accuracy targets while handling high volumes of content
- Stay up to date with policy changes and moderation procedures
- Handle confidential and potentially sensitive content with professionalism and discretion
Your Qualifications:
- Native-level fluency in German
- Good command of English (B2 level or above)
- Previous experience in content moderation, trust & safety, quality assurance, or analytical roles is an advantage
- Strong analytical thinking and objective decision-making skills
- Excellent written and verbal communication abilities
- Good understanding of German language nuances and cultural context
- Knowledge of online platforms, digital content, or e-commerce environments is desirable
- High attention to detail and strong organizational skills
- Ability to work efficiently under pressure and manage high workloads
- Professional, resilient, and comfortable handling sensitive content
The Offer:
- Office-based position in Lisbon, Portugal
- Competitive salary package with performance-based incentives
- Relocation support package available for international candidates
- Private health insurance
- Meal allowance and transport allowance
- Comprehensive onboarding and paid training
- A vibrant, multicultural environment in a modern, centrally located Lisbon office
- International and collaborative working environment
- Continuous learning and professional development opportunities
- Career growth within a leading global organization
- Opportunity to contribute to the development and quality of cutting-edge AI technologies
We are especially looking for candidates fluent in German, with strong English for communication and screening. If you are multilingual and interested in this role could be a perfect match!
SKILLS
Back Office
Content Management
Media Content Analysis
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