Company

United Call Centers Kft

Employment type

Full time

Salary

From 23,000 to 27,000 € gross / year

Experience

Mid Level

Remote

Work from anywhere

DESCRIPTION

Are you a skilled communicator with a knack for solving problems? United Call Centers is seeking Freelance Customer Service Representatives for a cutting-edge healthcare support project. Join us in delivering exceptional service to customers across Europe.

What You’ll Do:

Act as the first point of contact for customers, providing product and technical support.
Help patients and healthcare professionals navigate advanced healthcare tools.
Manage product orders and ensure data accuracy in CRM systems.
Demonstrate empathy and professionalism in every interaction.

REQUIREMENTS

What We're Looking for:

Full professional proficiency in German (C2 or above), and fluent English skills.
Previous experience in customer service, or technical support is an advantage.
Previous experience in healthcare is a must.
Strong problem-solving skills and attention to detail.
Self-motivated individuals with excellent time management.
High level of empathy and patience.

Requirements:

Self-employed status (ability to issue invoices).
Availability from May 2025.
High-speed internet, own laptop/desktop, USB headset, and a quiet, professional workspace.

OFFER

Why join UCC?

Work remotely from the comfort of your home.
Flexible freelance contract that adapts to your schedule.
Opportunity to collaborate with a global team and gain experience in the healthcare industry.
Make a meaningful impact by supporting people in need of healthcare solutions.