French-Speaking Fraud Specialist

Lisbon,
Portugal

Mandatory
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DESCRIPTION
We are looking for driven and detail-oriented individuals to join a global company recognized for its world-class customer service solutions. If you have a knack for problem-solving, a passion for ensuring integrity, and are eager to start a new chapter in Portugal, this role is for you!

Your Role:
  • Analyze and investigate suspicious activities to detect potential fraud.
  • Assist customers by addressing fraud-related concerns and providing effective solutions.
  • Collaborate with internal teams to mitigate risks and improve fraud-prevention measures.
  • Maintain accurate records of investigations in the CRM system.
  • Ensure compliance with company policies and legal regulations.
What You Need:
  • Native French and a minimum B2 level of English.
  • Strong analytical and problem-solving skills.
  • Ability to handle sensitive matters with professionalism and confidentiality.
  • Attention to detail and a methodical approach to tasks.
  • Excitement for multicultural communication and living abroad.
  • Valid Portuguese work permit or EU nationality.
What’s In It for You?
  • Competitive salary: With accommodation (shared flat, bills included): €1040 gross/month.
  • Without accommodation: €1240 gross/month.
  • Relocation support:Initial flight reimbursement and airport pick-up.
  • Assistance with paperwork and settling in.
  • Additional perks:Free Portuguese lessons, cooking classes, sports activities, and events.
  • Private health insurance after 6 months.
  • Career advancement opportunities.
SKILLS
Fraud Prevention
French
Customer Service
Fraud & Payment

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