French Speaking Customer Experience Officer
Remote
Mandatory
DESCRIPTION
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
REQUIREMENTS
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent French speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
OFFER
- Attractive remuneration package
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
SKILLS
Good Communication Skills
Interpersonal Skills
French
English & French
ARE YOU THE PERFECT CANDIDATE?
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