French Customer Support, Cyprus-Including Rental Allowance!

Mandatory
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DESCRIPTION

Cyprus is a perfect destination for those who love the sun, warmth, and crystal-clear water. The island is also known for its delicious Cypriot cuisine, including moussaka and souvlaki. If you're a fan of beautiful nature, there's plenty in store for you too - Cyprus offers stunning mountains, lush valleys, and the finest coves. It's a true dream location to settle down!


As a customer support agent for this iGaming company your responsibilities mainly include answering emails and chats. There will be a few incoming calls too. Your daily work will include tasks like these:

  • Help customers/clients via mail, chat, and sometimes calls regarding questions related to the online casino a sportsbetting 
  • Handle the inquiries related to promotions and customers who wants to withdraw/cash out money or who have forgotten passwords, needs to update payments method etc.
  • Do compliance of ID when players are setting up accounts
REQUIREMENTS
  • Native French and fluent english (at least B2+)
  • A valid EU passport
  • Experience in customer support is a big plus but not a must.
  • Experience or motivation in iGaming is an advantage.
  • You have a basic understanding and level of computer handling skills.
  • Excellent problem solving skills with good relationship building skills.
OFFER
  • Paid accommodation for between 2-4 weeks & Pick up from airport
  • Rental allowance: 300EUR net per month for 1 year
  • Work from nice offices in beautiful Limassol
  • Work in rotative shifts between Monday and Sunday (5 working days, 2 days off 40 hours per week)
  • Monthly performance bonuses
  • Monthly activity day arranged by the company
  • Opportunity to work in a multicultural environment and collaborate with colleagues from around the world
  • Medical health insurance
  • 2 return flights pr. year back home
  • No tax in Cyprus! (If you are earning 19.5K per years, you don't pay tax!)


SKILLS
Customer Oriented
A Team Player
Ability To Multitask
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