English Customer Service - Athens, Greece

Mandatory
English
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DESCRIPTION
Are you looking for your next adventure abroad? What about moving to Greece and joining an international customer service team?

Your employer:

An international customer experience leader with tens of thousands of employees worldwide. The company’s purpose is to bring humanity to business by building meaningful connections between people and brands. With a culture of belonging, it values every voice and perspective, creating an inclusive workplace where everyone can thrive.

Your work:

As an English Customer Service Representative, you will:
  • Answer incoming calls from U.S.-based customers of the largest home improvement retailer in the United States
  • Provide accurate, valid, and complete information using the right tools and methods
  • Assist customers with their inquiries, issues, or product questions in a friendly and solution-oriented manner
  • Occasionally upsell products or services to existing customers
REQUIREMENTS

Requirements:
  • English fluency at C1 level
  • Previous experience in customer service is an advantage
  • Strong communication and problem-solving skills
  • Comfortable working overnight shifts (14:00–07:00 EET/EEST, currently 15:00–23:00 until September)
  • High school diploma or equivalent
  • Professional, positive, and eager-to-learn attitude
  • Willingness to work onsite in Athens (no remote option)

OFFER
Offer:
  • Gross salary of €1,200/month
  • 25% higher hourly pay for night shifts (22:00–06:00) according to Greek employment law
  • 25 days annual leave per year
  • Comprehensive benefits package, including PTO, tuition reimbursement, health and wellness incentives
  • Paid training (following the same shift range, no morning sessions)
  • Supportive leadership, inclusive company culture, and growth opportunities
  • Work onsite in brand-new Athens facilities
  • Career development and international experience

SKILLS
Computer Skills
Good Communication Skills - Written And Oral
Business English

ARE YOU THE PERFECT CANDIDATE?
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